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ASK SSC Assistant 日語/韓語

6000-7000元

上海徐匯區(qū)

應屆畢業(yè)生

學歷不限

宜家(中國)投資有限公司

2024-12-21 07:58:04

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已申請立即申請收藏職位

ASK SSC Assistant 日語/韓語

6000-7000元

上海徐匯區(qū)

應屆畢業(yè)生

學歷不限

宜家(中國)投資有限公司

2024-12-21 07:58:04

人關注

已申請立即申請收藏職位

職位描述

該職位已進行加V認證，請放心投遞

ASK SSC Assistant , Regional Hub Asia

The IKEA vision is to create a better everyday life for the many people. Whether it's through a classic BILLY bookcase or a tasty plate of our soon-to-be-famous plant balls, we want to make a positive impact on people's lives in all the types of work we do. So, if you’re the kind of person who will go against the grain for the better, then we’d probably get on brilliantly.

WHO YOU ARE?

You have service-minded attitude to solve the problems.

You are skilled at good oral and written Korean or Japanese.

You are proficiency in working in a Windows-based computer environment and with Microsoft Office

A DAY IN YOUR LIFE AT IKEA

?Receive the queries of internal employees by calls or emails and register the case accordingly in system

?Receive the queries of external suppliers/vendors by calls or emails and register the case accordingly in system.

?Solve the problems and provide the solutions/answers on 1st level (ASK SSC) according to the defined scope for ASK SSC in a defined time frame.

?Assign the case to 2nd level support (Operational team) to ensure professional and timely response to co-workers.

?Collecting the frequent asked questions and working on the standard answers.

TOGETHER AS A TEAM

To provide professional front-line services to external suppliers and internal employees , collectively handling information enquiries regarding invoices, TEC, pay slips and personal administration enquiries. It’s also the first contact window for employees on system problems.

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